Privacy Policy
Effective Date: August 31, 2026
Austin Auto Accident and Wellness respects your privacy and is committed to protecting the personal information you provide to us.
Information We Collect
We may collect personal information that you voluntarily provide through our website, online forms, advertisements, social media lead forms, telephone calls, text messages, email, or other communications with our clinic. This information may include your name, email address, telephone number, services you are interested in, appointment requests, and other information you choose to provide.
How We Use Your Information
We may use the information you provide to:
- Respond to your questions or requests
- Contact you regarding services in which you have expressed interest
- Provide information about current new-patient offers or promotions
- Help you schedule or manage an appointment
- Communicate with you by telephone, text message, or email when appropriate
- Improve our services, website, advertising, and customer experience
- SMS Communications and Opt-In Data
If you provide your mobile telephone number and consent to receive text messages from Austin Auto Accident and Wellness, we may send you appointment-related messages, responses to your inquiries, information about our services, and promotional communications.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance. Consent to receive marketing text messages is not a condition of purchasing any goods or services.
No mobile information, including mobile telephone numbers, SMS opt-in data, or SMS consent, will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
We may disclose SMS information only to service providers that facilitate the delivery of our text messages and only as necessary to provide those messaging services. These service providers are not permitted to use SMS opt-in data for their own marketing or promotional purposes.
Facebook and Instagram Lead Forms
If you submit information through a Facebook or Instagram advertisement or lead form, Austin Auto Accident and Wellness may receive the information you voluntarily submit, including your name, telephone number, email address, and the service or services in which you indicate an interest.
We use this information to respond to your inquiry, provide information about our services and current offers, and assist you with scheduling if requested.
Your use of Facebook and Instagram is also subject to Meta’s own terms and privacy policies.
Sharing of Personal Information
We do not sell your personal information.
We may share information with service providers that assist us with legitimate business functions, such as appointment scheduling, communications, website operation, or other services, when reasonably necessary to provide those functions. We may also disclose information when required by law.
This general provision does not permit SMS opt-in data, SMS consent, or mobile telephone numbers to be shared with third parties or affiliates for marketing or promotional purposes. SMS information is handled according to the SMS Communications and Opt-In Data section above.
Health Information
General website contact forms, social media lead forms, and standard text messages should not be used to provide detailed or sensitive medical information.
Medical and health information obtained as part of providing healthcare services may be subject to additional privacy protections and our applicable healthcare privacy practices.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website or advertisements may contain links to third-party websites or services. Those third parties maintain their own privacy practices, and Austin Auto Accident and Wellness is not responsible for their privacy policies or practices.
Your Choices
You may contact us if you would like to update or correct information you have provided or request that we stop sending promotional communications.
You may opt out of text messages at any time by replying STOP. You may also follow the unsubscribe or opt-out instructions contained in other applicable communications.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions regarding this Privacy Policy or how your information is handled, please contact:
Austin Auto Accident and Wellness
1908 Yaupon Trail, Suite 104
Cedar Park, Texas 78613
Phone: (512) 500-0677
Email: atxautowellness@yahoo.com
Website: www.atxautowellness.com